Amazon Sync Down

Incident Report for CrystalCommerce

Update

We still don't have a firm ETA on when the Amazon integration will be running again. Our developers have made progress on it, and we believe we'll have something to test with an updated Amazon integration soon.

Posted Mar 23, 2026 - 14:42 PDT

Update

We are continuing to work with Amazon on getting the integration back up and running. Our rough ETA on this is two weeks. We'll update further as we have more info and progress made on this.

Posted Feb 26, 2026 - 11:35 PST

Investigating

Our Amazon integration is currently down - meaning inventory is not syncing correctly to Amazon and Amazon orders are not showing up in CrystalCommerce.

Our developers are in communication with Amazon to get the sync working again ASAP.

Posted Feb 16, 2026 - 10:56 PST

This incident affects: 3rd Party Integrations (Amazon).